Cancellation Policy

Cancellation Before Shipment

If the order—or the specific items you wish to cancel—has not been shipped yet, you may request a cancellation.

• How to Cancel: Write to our customer support team at support@ainaz.in or call our Helpline at +91 6360067597 (Monday to Saturday, 12:00 AM – 7:00 PM IST).

• Refund Process: In such cases, the order will be cancelled, and the amount will be refunded to your original payment method within 7–10 business days after the cancellation request is processed.

Cancellation Post Shipment

Once an order has been dispatched from our facility, we cannot accept cancellations. * Further Assistance: If you have questions regarding an order that has already shipped, please reach out to our support team at support@ainaz.in or call us on our Helpline at +91 6360067597.